Shipping & Returns

Standard

Canada Post Standard Shipping

$9.95 CDN on orders under $75 before taxes
FREE on orders over $75 before taxes

Express

Canada Post offers Express Shipping options at check-out for an additional fee.

Canada Post Expedited Parcel
1 to 7 business days

Canada Post Xpresspost
1 to 3 business days

Canada Post Priority
1 to 3 business days

Our fulfillment team processes orders within 24-48 hours and are processed during business days (Monday to Friday) excluding public holidays.

Do you ship internationally?

Kaizen Naturals and Kaizen Performance Series products are only available in Canada so we do not offer international shipping or shipping to the USA.

Will all of my items be shipped together?

We ship all items together at one time where possible. If your order is large it might require more than one box which will be shipped separately. If any items of your order are out of stock we will remove those items from your order and ship the remaining items. You will be refunded for the out of stock item.

How can I track my order?

Once your order has shipped from our warehouse, you will be provided with a shipping tracking number link from Canada Post to check in on the status of the shipment.

How do I return a product purchased on the Kaizen Naturals online store?

If you are not satisfied with the product you ordered and would like to return it for a refund then please contact us within 30 days of your purchase.  Please forward your email receipt to cs@kaizennaturals.com along with your reason for return.  One of our customer service agents will be in contact with you on how to ship your product back to us for a refund. Please note that we do not offer refunds or exchanges on final sale product.